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Hotel Isago Kobe, Kobe
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Key details
About the Hotel
4-3-7, Kumochi-Cho,
Kobe,
Japan,
651-0056,
Hyogo
Hotel Isago Kobe is a 3-star accommodation located in the Chuo Ward of Kobe, Japan. The hotel blends traditional ryokan aesthetics with modern comforts, featuring unique Japanese-style kaiseki dining and an on-site hot spring bath. Its proximity to major transport links such as Shin-Kobe Station enhances its accessibility for travelers exploring the city.
Location
Situated just 400 meters from Shin-Kobe Station, Hotel Isago Kobe is conveniently located for accessing the city's attractions. Guests can enjoy nearby cultural sites, such as the Hyogo Prefectural Museum of Art and the Takenaka Carpentry Tools Museum, as well as lively nightlife options. Public parking is available for JPY 1000 per day, and the nearest airport is Osaka Itami Airport, approximately 24 km away.
Rooms
Guests can select from a variety of rooms, including Western-style options and traditional Japanese rooms featuring tatami flooring and futon bedding. Each of the 27 rooms is equipped with modern amenities such as air conditioning, a fridge, and an electric kettle, ensuring a comfortable stay. Certain units offer additional features like a seating area for relaxation. All rooms come with private bathrooms, which include hydromassage showerheads and complimentary toiletries.
Eat & Drink
Kocho, the hotel's dining establishment, specializes in multi-course Japanese meals made with seasonal ingredients. The kaiseki cuisine offered at Hotel Isago Kobe is a highlight, presenting guests with an authentic culinary experience typical of traditional Japanese establishments. Local cuisine breakfasts are available daily, giving guests a taste of regional flavors right at the start of their day.
Leisure & Business
The hotel features a range of leisure amenities, including a hot spring bath, a spa tub, and karaoke facilities for entertainment. Business travelers will appreciate the extensive services, such as complimentary wireless internet and a banquet hall suitable for meetings and events. The 24-hour front desk ensures that guests receive assistance whenever needed.
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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Exceptional hospitality
Wonderful onsen
Limited dining options
Tatami floor sleeping
7.2/10
Very good
Rooms
7.7
Location
9.0
Service
8.0
Dining
5.0
Guest reviews
7.2/10
based on 25 reviews
5.6
5.6/10 based on 25 reviews
Layla
United Kingdom,
January
2025
7.0/10
This hotel is a great choice for travelers looking for convenience, especially with its proximity to Shin-Kobe Station. The highlight of the stay was definitely the onsen, which provided a wonderful way to unwind after a day of exploring. However, the dining options left much to be desired, particularly the breakfast quality, which was disappointing. Overall, it represents excellent value for money considering its location and facilities.
Rooms
8.0
We stayed in a Western room, which was clean and comfortable for our brief nighttime stay.
Service
7.0
Housekeeping was thorough and everything was clean during our stay, but the dining service was underwhelming.
Location
9.0
The hotel is conveniently located just a short walk from Shin-Kobe Station, making it ideal for Shinkansen travelers. The surrounding residential area is pleasant and quiet.
Dining
5.0
I was really disappointed with the dining options at the hotel. The breakfast was particularly bad, with cold and unappetizing dishes.
Facilities
8.0
The onsen is a fantastic feature, providing a relaxing experience after a long day. Other facilities seemed adequate, but the dining area needs improvement.
Jim
United Kingdom,
January
2025
6.2/10
Rooms
Service
Location
Dining
Facilities
Willard
United States,
December
2024
6.8/10
Isago offers an excellent location for Shinkansen travelers, nestled in a quiet residential area that's an easy walk to the station. The onsen is a fantastic perk, perfect for unwinding after a day of sightseeing. The dining experience, however, did not meet expectations with the breakfast being particularly disappointing. Overall, I found the value for money to be decent, especially considering the accessibility to transport.
Rooms
7.0
The room I stayed in was clean and comfortable, although the amenities felt somewhat limited.
Service
7.0
The service was adequate with friendly staff, but not overly exceptional.
Location
9.0
Conveniently located within walking distance of Shin Kobe station, making it perfect for travelers with early departures.
Dining
5.0
The breakfast was quite disappointing; cold dishes that didn't seem fresh left me regretting the choice to dine at the hotel.
Facilities
8.0
The onsen facilities were a major highlight, providing a relaxing escape after a long day.
Kathleen
United States,
December
2024
7.8/10
This hotel is perfectly situated for travelers using the Shinkansen, located in a quiet residential area just a short walk from Shin-Kobe Station. While the cleanliness of the rooms and facilities is commendable, the dining options, especially breakfast, leave much to be desired. I appreciate the hot spring availability for a relaxing soak after a day of sightseeing, but I found the overall value for money lacking, particularly in the dining experience.
Rooms
7.0
The rooms were clean but sparsely equipped, which left me feeling uncomfortable during my stay.
Service
9.0
The staff were genuinely welcoming and attentive to our needs, making our stay more enjoyable.
Location
9.0
Located in a nice residential area, it's just a short walk away from Shin-Kobe Station and a subway stop from downtown.
Dining
5.0
Dining at the hotel was disappointing, especially the breakfast, which did not meet expectations at all.
Facilities
8.0
The onsen was a fantastic feature, providing a wonderful opportunity to relax after a busy day.
Fred
United States,
November
2024
7.2/10
The hotel is ideally located for Shinkansen travelers, just a short walk from Shin-Kobe Station in a peaceful residential area. While the rooms are clean, the overall comfort was impacted by limited amenities and a below-average dining experience. The onsen is a fantastic perk and the staff's hospitality is noteworthy, but the breakfast and dinner did not meet expectations, making it hard to justify the meal prices.
Rooms
7.0
The rooms were clean, but the amenities felt limited and somewhat uncomfortable.
Service
8.0
The service was nice, with friendly interactions from the staff.
Location
9.0
The hotel is in a peaceful residential area, conveniently located just a few minutes' walk from Shin-Kobe Station.
Dining
5.0
The dining experience did not live up to expectations; both dinner and breakfast options were disappointing.
Facilities
8.0
Having access to an onsen was a great perk, providing a relaxing spot after a day of sightseeing.
Amelia
United Kingdom,
November
2024
7.2/10
The hotel is ideally located for Shinkansen travellers, situated in a quiet residential area that's just a short walk from the station. The rooms are quite decent and clean, but the dining experience was far from satisfying, particularly the breakfast which left much to be desired. Overall, it offers good value for an overnight stay, especially if you need quick access to the train station.
Rooms
7.0
The room I stayed in was clean and adequate for my needs, though nothing extravagant.
Service
8.0
Housekeeping did a good job, and the staff was polite and accommodating.
Location
9.0
Situated in a peaceful residential area, it was conveniently close to Shin-Kobe Station, making it easy to catch my early train.
Dining
5.0
The dining experience was quite disappointing; breakfast was particularly unappetizing and not worth the cost.
Facilities
8.0
The hotel featured a public bath, which was a nice surprise and a great way to unwind after a long day.
Peter
United Kingdom,
September
2024
9.4/10
We had an incredible stay, enjoying the traditional Japanese experience this hotel offers. The onsen was a refreshing perk after a day of exploring Kobe. The rooms were a delightful throwback to authentic Japanese aesthetics, but they might not suit everyone’s comfort expectations. The location was very convenient for getting to Shin Kobe station, which made our travel plans smooth. However, there could be more dining options within the hotel.
Rooms
9.0
The tatami rooms were wonderfully traditional and well-equipped, providing everything a traveler needs. They were also very quiet, allowing for a restful night's sleep.
Service
10.0
The hospitality was exceptional! The staff went out of their way to ensure we felt welcomed and valued throughout our stay.
Location
9.0
Situated just up the street in a nearby residential area, it was an easy walk to Shin Kobe station, making it very convenient for our travels.
Dining
9.0
The Kobe beef dinners served in private rooms were perfect, although we didn’t try the restaurant on-site, it looked promising.
Facilities
10.0
The onsen was a fantastic addition, especially after a long day of sightseeing. It provided a peaceful retreat within the hotel.
Exceptional hospitality
Limited dining options
Ben
United States,
September
2024
7.4/10
Staying at this hotel was a pleasant surprise, especially with its lovely onsen that allowed us to unwind after a day of exploring. The hotel is located in a nice residential area, only a short walk from Shin-Kobe Station, making it convenient for travelers. However, I can't recommend dining at the hotel since the breakfast and dinner options fell short of expectations, particularly for the price.
Rooms
8.0
We had a Western room that was clean and comfortable for our one-night stay.
Service
7.0
The service was adequate, but there wasn’t anything particularly memorable about it.
Location
9.0
The location is excellent, with just a few minutes' walk to Shin-Kobe Station and a nice atmosphere in the nearby residential area.
Dining
5.0
I highly suggest avoiding the dining options at the hotel; the breakfast was quite disappointing, lacking freshness and taste.
Facilities
9.0
The onsen was a fantastic facility, providing a soothing retreat after a day of sightseeing.
Convenient location
Disappointing dining
Ernest
United States,
August
2024
7.6/10
I had a lovely experience at this hotel, especially for its proximity to Shin-Kobe Station, making travel super convenient. The onsen was a fantastic perk after a long day of exploring. However, the dining options left something to be desired, particularly breakfast, which was disappointing. Overall, it offers great value for the location and facilities.
Rooms
8.0
Our Western room was clean and comfortable for a one-night stay.
Service
8.0
The staff was nice and welcoming, contributing to a pleasant stay.
Location
9.0
The hotel is located just a short walk up the street from Shin-Kobe Station in a peaceful residential area, which was great for us.
Dining
5.0
Unfortunately, I can't recommend the dining options. We were very disappointed with both dinner and breakfast.
Facilities
9.0
The onsen was a wonderful facility that enhanced my stay, providing a relaxing escape.
Jason
United Kingdom,
August
2024
7.6/10
The hotel is situated in a lovely residential area, very convenient for early Shinkansen departures. The rooms were clean, and we especially enjoyed the onsen after sightseeing. However, the dining experience didn't meet our expectations; both dinner and breakfast were lackluster. It's a good option for value, but dining may be better elsewhere.
Rooms
8.0
The rooms were clean and provided a comfortable stay, perfect for resting before our early journey.
Service
8.0
The staff was nice and attentive, adding a positive touch to our experience.
Location
9.0
The hotel is conveniently located within easy walking distance from Shin-Kobe Station, nestled in a peaceful residential area.
Dining
5.0
The dining experience was disappointing; both the Kobe Beef Course and breakfast fell short of expectations.
Facilities
9.0
The onsen was a delightful surprise, providing a relaxing space after busy days.
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